---
name: email-intake-triage
description: Classifies an email corpus by topic, urgency, ownership, response need, and due date, then drafts focused replies for the highest-priority messages. Use for shared inbox exports, executive inbox reviews, service requests, and administrative intake; keywords include email triage, inbox review, prioritization, delegation, and reply drafts.
license: Apache-2.0
metadata:
  adlass.categories: "admin-office/documents-summaries, documents-contracts/classification"
  adlass.industries: ""
  adlass.tags: "email-triage, prioritization, inbox, delegation, reply-drafts"
  adlass.adaptation: "reference-doc"
  adlass.source: "n8n:3319, original"
  adlass.version: "1"
---

# Email intake triage

## Purpose

Turn a supplied email set into a consistently classified work queue and concise reply drafts. Make urgency and ownership explainable from the message and the supplied rules.

## Scope

Assess subject, body, sender, recipients, attachments described in the corpus, stated dates, requested outcome, and known thread context. Separate information-only messages from work requiring a response.

**Excluded:** Sending messages, making commitments not authorized by the source, and inferring confidential facts from outside the corpus.

## Data basis

- Email messages and available thread metadata in scope.
- Optional prioritization rules, service levels, owners, tone guidance, and approved reply patterns.

## Result

Produce a triage sheet for every message, reply drafts for messages selected by the priority rule, and delegation notes for items assigned to another role.

## Quality criteria

- Every message has a category, urgency, response status, owner, and source identifier.
- Priority is justified by a stated deadline, risk, dependency, or rule citation.
- Drafts answer only questions supported by the corpus and identify missing information.
- Duplicate threads are grouped without losing distinct requests.
- No message is omitted; excluded drafts have a reason.

## Instructions

Use the supplied prioritization rule when present; otherwise state the classification basis. Preserve the sender's requested outcome and distinguish an explicit deadline from a suggested timing. Never imply that a draft was sent or approved. Quote only short phrases when needed and cite message date, sender, and subject for each finding.

## Adapt before use

- Define urgency levels and their measurable criteria.
- Add the inbox's owner and escalation mapping.
- Add approved reply patterns and prohibited commitments.
- Define which message fields and identifiers must appear in the triage sheet.
- Define the boundary between a draft reply, a delegation note, and an escalation.